Google Business Profile Management That Turns Map Views Into Calls
Your Google Business Profile is often the first thing a customer sees, and many decide whether to call you without ever opening your website. We look after your profile every month, so it stays accurate, active and full of reasons to choose you.
5-Star Reviews
Your Profile Does More Selling Than You Think
When someone searches for a service near them, Google shows a map with a handful of businesses before any websites. From there, a customer can read your reviews, look at your photos, check your hours and call you, all without leaving Google.
That makes your profile a shopfront, and most are left half finished. Categories are set once and forgotten, services have no descriptions, photos are years old and reviews go unanswered.
Google notices too. Profiles that are complete, accurate and kept up to date give Google more confidence to show them, and give customers more reasons to pick up the phone.
Google Business Profile management is one part of our wider SEO services in Penrith. It suits businesses that want their profile handled properly each month without taking on a full SEO plan.
Profiles We Manage, and What Changed
Real numbers from real clients, all published in full in our case studies.
Calls straight from the profile doubled year on year, and the profile was seen 61% more often in Google Search and Maps.
Calls from the Google Business Profile rose from 96 to 142 in twelve months, so the profile now brings in more first contacts than the website’s contact form. The firm holds 68 reviews at a 5.0 star average.
Profile views on Google Search and Maps are up 39% year on year, and clicks through to the website from the profile are up 22%.
What Happens in Your First Month
We Review Your Profile and Your Competitors
We look at every part of your profile, then compare it with the businesses that show up above you in the map. You will see exactly where you are behind and what we will fix first.
We Fix the Foundations
We set the right primary and secondary categories, list every service with a clear description, tidy your service area and hours, and rewrite your business description so it explains what you do and where.
We Settle Into Monthly Management
From then on your profile is looked after every month, with fresh posts and photos, replies to every review and a report that shows what the profile is bringing in.
What Our Google Business Profile Management Includes
Categories and Services
That Match Searches
Your primary category has more influence on the map results than almost anything else. We choose it carefully, add the secondary categories that fit, and list each service with a description written the way your customers search.
Posts
Every Month
We publish posts about your recent jobs, services and offers, so your profile always looks active. Posts give customers something useful to read before they call, and give Google fresh signals that your business is open and busy.
Photos of
Your Real Work
Customers want to see who you are and what you do. We add photos of your jobs, your team and your premises, named and described properly, and keep them coming so your profile never looks stale.
More Reviews, and a
Reply to Every One
We set up a simple way for happy customers to leave a review, so asking takes seconds. We reply to every review for you, in your voice, which shows new customers you care about the people you work with.
Details That
Stay Accurate
Anyone can suggest an edit to your profile, and Google sometimes applies those changes without asking you. We keep watch on your hours, phone number, address and website link, and correct anything that changes when it should not.
A Monthly Report
You Can Understand
Each month you see how many people found your profile, how many called, how many asked for directions and how many clicked through to your website. You will know what the profile is doing for your business, in plain English.
Is Profile Management Enough on Its Own?
For many service businesses it is a good place to start. If most of your work comes from customers nearby, and they tend to search with a suburb or “near me”, a well managed profile can bring in calls within a few months.
Your profile does lean on your website, though. Google looks at the pages behind your profile, so a thin website can hold your map results back no matter how good the profile is.
If you want to win the map results in more suburbs, or rank your website as well, our page on local SEO in Penrith explains how we combine profile work with location pages, listings and website improvements.
How Much Does Google Business Profile Management Cost?
Google Business Profile management starts from $500 + GST per month. That covers the setup work in your first month, then posts, photos, review replies, keeping your details accurate and a monthly report.
If you also need location pages, listings or website work, those are part of our SEO plans, which start from $1,000 + GST per month.
You will get a clear, fixed monthly quote before anything starts, so you know exactly what is included and what it costs.
You Work Directly With Us
We are Jordan and Simone, the husband-and-wife team behind JS Website Design. We started the business in Penrith in 2017, and we have been helping service businesses get found on Google ever since.
When you work with us, you deal with us directly. There are no account managers passing messages along. A small, trusted team helps with the day-to-day work, and we stay closely involved in every project, so you always know who is looking after your SEO and what is happening next.
We manage our own Google Business Profile the same way we manage yours, and it now holds more than 100 five-star reviews.
What Our Clients Say
Google Business Profile Management FAQs
How long does it take to see more calls?
Most businesses see more profile views within a few weeks of the setup work, and more calls and direction requests within two to three months. How quickly it happens depends on how many other businesses are competing for the same searches near you.
Will I still own my Google Business Profile?
Yes. You stay the owner, and we ask you to add us as a manager. That gives us what we need to look after the profile, and you can remove our access at any time.
Can you write reviews for my business?
No, and nobody should. Google does not allow fake reviews or paying for reviews, and it can remove them or restrict your profile. We help you ask real customers at the right time, which works far better over time.
Do Google Business Profile posts actually help?
Posts are not the biggest ranking factor, but an active profile gives Google and your customers more reasons to choose you. They also let you show recent jobs, which builds trust before someone calls.
Should my profile show my address?
If customers do not come to you, it is usually better to hide your address and show a service area instead. Customers see the areas you cover rather than your home address, and you can still rank well.
Can you help if my profile is suspended or not verified?
Yes. We can work out why it was suspended or why verification is stuck, fix the details that caused it and help you through Google’s process. It is worth getting this right the first time, because repeat requests take longer.
What do you need from me?
Mostly photos of your work, a list of the services and areas you want more of, and manager access to your profile. We handle the rest and keep you updated each month.
Ready for Your Profile to Bring in More Calls?
Book a free profile review and we will look at your Google Business Profile, your reviews and the businesses showing up above you in the map.
You will get a clear picture of what is holding your profile back and what we would do first.